DELIVERY We bake to order and ship with DHL Express, ensuring your sourdough reaches you as fresh as possible. Our aim is always speed and reliability – most customers in England & Wales receive their bread the very next working day after dispatch. For more remote areas, delivery may take a little longer due to distance or ferry connections, but rest assured your order is handled with care at every step! SHIPPING OPTIONS Free Shipping: Spend over £30 on a single order to enjoy free tracked shipping (next day shipping), saving you £3.98! Subscriber Discounts: Subscription orders benefit from a discount of 20% per product ordered every time! DHL Tracked 24 Delivery: £3.98 (order by 12pm Mon – Fri for same day despatch). ZONE A – ENGLAND & WALES Next Day (24h) for all postcodes in England & Wales Also applies to: DD, DG, EH, FK, G, KA, KY, ML, TD postcodes. If you live here, you’ll usually receive your bread the day after it leaves our ovens. ZONE B – PARTS OF SCOTLAND 48h (2 working days) AB1–AB16, AB21–AB25, AB30, AB39 PA1–PA19 PH1–PH3 Slightly further afield, but still quick, expect your delivery within two working days. ZONE C – NORTHERN IRELAND 48h (2 working days) for all BT postcodes Your order will be freshly baked and should reach you within two working days. ISLANDS 48h (2 working days) Jersey (JE1–JE5) Guernsey (GY1–GY10) Isle of Man (IM1–IM9) Isles of Scilly (TR21–TR25) Delivery here typically takes two working days due to ferry connections. ZONE D – HIGHLANDS & ISLANDS 72h (3 working days) AB31–AB38, AB41–AB56 HS, IV KA27–KA28 KW PA21–PA50, PA60–PA78, PA80 PH4–PH44, PH49–PH50 ZE1–ZE3 These are the most remote areas we deliver to, so please allow up to three working days. FAQs What days do you despatch? We despatch orders from Monday to Friday, however, we cannot guarantee that orders despatched on a Friday will be delivered on a Saturday. All orders placed at the weekend will be despatched the following Monday. Where do you deliver? We offer nationwide next day delivery to most UK addresses (not PO Boxes). How will my order be delivered? All our products are wrapped in standard sealed food packaging to ensure freshness and will be shipped in an outer cardboard box. Where will my order be delivered if I’m out? We know life is busy, and you might not always be at home when your delivery arrives. That’s why DHL offers a “Safe Place” option for your parcel. What is Safe Place?A designated secure location at your property (for example: a porch, shed, or behind a gate) where your parcel can be left if you’re not in. How to use it:After your order is dispatched, you’ll receive a DHL tracking link by email/text. From there, you can: Nominate a safe place Rearrange delivery for another day Choose delivery to a neighbour or ServicePoint How Important to know: If you select Safe Place, DHL will leave your parcel at your chosen spot and take a photo as proof of delivery. Once left, the parcel is considered delivered and is your responsibility. If no safe place is provided and you’re not home, DHL will attempt redelivery or take your parcel to the nearest ServicePoint. We recommend only selecting a Safe Place that is sheltered, private, and secure to keep your sourdough safe and fresh. How long will my bread be fresh for after delivery? Your bread will have a minimum 5-day freshness guarantee from arrival.